Welcome to Order Hub (“Order Hub”, “we”, “us”, “our”), operated via www.orderhubsolutions.com.
By accessing or using our platform, you agree to these Terms of Service.
1
Our Services
Order Hub provides restaurant software solutions including:
- Online ordering systems
- Delivery integrations
- POS systems
- Dispatch and driver management
- Menu and operations management
These services are provided on a subscription or custom agreement basis.
2
Eligibility
You must be:
- At least 18 years old
- Operating a business or authorised to act on behalf of one
3
Account Responsibilities
You agree to:
- Provide accurate information
- Keep login credentials secure
- Be responsible for all activity on your account
4
Use of the Platform
You agree not to:
- Use the platform for illegal purposes
- Interfere with system security
- Attempt to reverse engineer the software
5
Payments & Pricing
- Pricing is provided via custom quotes
- Payments may be subscription-based or agreed separately
- Failure to pay may result in suspension of services
6
Integrations
Order Hub integrates with third-party platforms (e.g., delivery providers).
We are not responsible for:
- Downtime of third-party services
- Changes made by third-party platforms
7
Data & Ownership
- You retain ownership of your business data
- You grant us permission to process it to provide services
8
Termination
We may suspend or terminate access if:
- Terms are violated
- Payments are overdue
- Misuse of the system occurs
9
Liability
Order Hub is not liable for:
- Loss of revenue
- Third-party failures
- Indirect or consequential damages
10
Changes
We may update these Terms at any time. Continued use means acceptance.