Know who's calling before you say hello
Plug a caller-ID box into the shop's landline and every till pops the caller's name, address and order history the moment it rings. Answer with their name, tap once, and the order is half-built before they've finished saying it.
- Pops on every till
- Address pre-filled
- Order history on screen
Sarah Whitton
0191 486 2909
Last address
12 Rectory Road, Gateshead, NE8 4EJ
Usual order
Large Pepperoni · Garlic Bread
0s
Spent asking for their address
0
Tap to start their order
0%
Of tills get the pop-up
What it does
Everything caller id should do
Rings every screen at once
One box on the landline, and the card appears on every till in the shop — whoever is free takes it.
Recognises returning customers
Matched against your own customer records: their name, how many orders they've placed and what they usually get.
Address already filled in
Their last delivery address is on the card and drops straight into the order — no spelling out a postcode over a busy kitchen.
One tap to start
Tap Start order and the POS opens with the customer attached. No name, no number, no retyping.
New callers too
An unknown number still pops, so you can take the details once and never ask for them again.
Nothing is missed
The card holds for a minute and logs against the customer, so a call taken during a rush is still there when you get back to it.
How it works
Live in four steps
Plug in the box
A caller-ID unit sits between the landline and one tablet in the shop. Ten-minute job, no rewiring.
The phone rings
The number is read off the line and matched against your customers instantly.
Every till pops
Name, history and last address appear on every screen at once.
Tap and take the order
Start order opens the POS with everything already attached.
On the counter
The busiest phone in the shop, made easy
Friday at eight, four people waiting and the phone going. Answering with “Hi Sarah, the usual to Rectory Road?” takes ten seconds instead of two minutes — and sounds like a shop that knows its regulars.
- Answer by name
- Address and usual order on screen
- Works on every till at once
Sarah Whitton
0191 486 2909
Last address
12 Rectory Road, Gateshead, NE8 4EJ
Usual order
Large Pepperoni · Garlic Bread
Ready when you are
Bring every order into one hub. Sign in to get started — we'll create your account on the first sign-in.